TRAINING OPTIONS

The BEYOND Power Whitening Treatment is a simple, straightforward procedure and can be safely performed by any trained dental professional. Each BEYOND system comes with an instructional DVD that outlines the procedure in a step-by-step fashion. We encourage you to watch this video before performing the BEYOND treatment. Please do not hesitate to contact us with any questions or concerns you might have.

In-Person Training and Online Webinars

To better ensure the safety and comfort of your patients, BEYOND is also pleased to offer a number of staff training options. Depending on where you are in the world, we can send a certified training representative to teach your staff how to perform the BEYOND procedure. If you are located in a country where we do not have a certified training representative, we are also able to hold training sessions over the Internet. All you will need is a computer and access to the Internet and we will connect you to our training facilities for a one-on-one training session.

After your successful completion of a BEYOND training session, we will send you an official certificate authorizing you to perform the BEYOND treatment.

* While this training is not required to perform the BEYOND treatment, we have found that many patients are more likely to undergo the procedure when their dentist assures them that they have been formally trained in how to perform the procedure.

WARRANTY INFORMATION

Free telephone support is available for all inquiries on BEYOND® products during business hours (Monday to Friday from 9:00am to 5:30pm CST) for the life of the product.

Complete information regarding BEYOND® product warranties is listed below.  For warranty claims, contact your regional office.

BEYOND® Products Warranty Information
 

BEYOND® International Inc., or its subsidiaries (“Beyond”) warrants your non-consumable product (‘Product’) against defects in material or workmanship for its normal, useful life or for three years from the date of purchase. If Beyond determines the product to be defective in materials or workmanship, Beyond will replace the product at no charge. To obtain warranty service in your country, contact the representative office for your region for further instructions.

REPLACEMENT OR REFUND OF THIS PRODUCT AS PROVIDED UNDER THIS LIMITED WARRANTY SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER. BEYOND SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGES, INCLUDING CONSEQUENTIAL, INDIRECT AND INCIDENTAL DAMAGES, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE PRODUCT OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

NOTE: Our Refund Policy is limited to mainland United States. For determining your return/refund policy in other market, please contact us at info@beyonddent.com for further assistance.

For the U.S.A., Puerto Rico & Canada

Some states/jurisdictions do not allow limitations on how long an implied warranty or condition lasts or exclusions or limitations of consequential or incidental damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state in the U.S.A. and Puerto Rico or from province to province or territory in Canada.

For countries other than the U.S.A. & Canada

If this product should prove defective in workmanship or material when used in accordance with the guidelines and conditions presented in the instruction manual, Beyond warranty to repair or replace it with an equivalent product free of charge. This warranty is limited to the conditions indicated above.

CONTRACT MANUFACTURING

Many of our products are available for contract manufacturing. Available products include a special note on their individual product page, or you can email us directly at info@beyonddent.com for more information regarding pricing, minimum order quantities, and production schedules. Special pricing is available for high volume orders.

 

If you have additional questions about contract manufacturing and how this can benefit your business, send us an email. Contract manufacturing is a very exciting option for businesses looking to create their own brand. We look forward to discussing your ideas with you further!

MARKETING SUPPORT

We are happy to provide you with the marketing support you will need to promote and advertise BEYOND® products and treatments. Each BEYOND® product comes with a variety of already-printed marketing materials.

 

If you need extra copies of these materials or would like assistance in designing specific marketing materials for your market, please feel free to contact us. We look forward to assisting you in any way that we can.

 

And if you are having problems downloading any of these documents, please contact us at: info@beyonddent.com.

INT’L REGULATORY COMPLIANCE

BEYOND International Inc. executes International Regulatory Compliance processes and procedures to provide high quality, professional aesthetic dentistry products.

For questions, contact us at  info@beyonddent.com or contact your regional headquarters.